Comments on: Amazon De-Listing Gay Books? http://authorscoop.com/2009/04/12/amazon-de-listing-gay-books/ The Latest in Literary News Wed, 08 Feb 2012 22:57:15 +0000 http://wordpress.org/?v=2.6.5 By: Jamie Mason http://authorscoop.com/2009/04/12/amazon-de-listing-gay-books/#comment-5509 Jamie Mason Mon, 13 Apr 2009 22:51:01 +0000 http://authorscoop.com/?p=4152#comment-5509 So, I just got this response to my complaint from Amazon : <i>Hello, This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection. It has been misreported that the issue was limited to Gay & Lesbian themed titles - in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon's main product search. Many books have now been fixed and we're in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future. Thanks for contacting us. We hope to see you again soon.</i> So, I just got this response to my complaint from Amazon :

Hello,

This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection.

It has been misreported that the issue was limited to Gay & Lesbian themed titles - in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon’s main product search.

Many books have now been fixed and we’re in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future.

Thanks for contacting us. We hope to see you again soon.

]]> By: Jamie Mason http://authorscoop.com/2009/04/12/amazon-de-listing-gay-books/#comment-5497 Jamie Mason Mon, 13 Apr 2009 02:00:42 +0000 http://authorscoop.com/?p=4152#comment-5497 Wow. That really is disturbing. Amazon's made no attempt to hide its ambition to be <i>the</i> portal to the printed word for the future. And then they pull a stunt like this? I'll be watching for more on what this means. Wow. That really is disturbing. Amazon’s made no attempt to hide its ambition to be the portal to the printed word for the future. And then they pull a stunt like this?

I’ll be watching for more on what this means.

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